Experts in CRM implementation & business integrations

ProtigerGroup helps companies implement and evolve CRM so sales, service, and operations work as one. We extend that impact with custom development and enterprise integrations—Vtiger is one of our main specializations.

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How we help your business

Technology only matters when it moves the needle. These are the outcomes we design CRM and integrations to deliver.

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Fewer lost leads

Capture every inquiry from web, WhatsApp, or phone into a single pipeline your team can act on.

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Faster sales cycles

Give reps live stock, orders, and customer history—so quotes and follow-ups happen with confidence.

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Unified customer service

Connect contact center and CRM so agents see the full story before they pick up the call.

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One source of truth

Align CRM with ERP and tools you already use—less spreadsheet chaos, clearer decisions.

Our Mission

We are the technology partner for companies that need CRM done right. Not just developers—your external CRM and integrations team for implementation, evolution, and day-to-day operations.

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Personalized attention

Direct treatment and solutions adapted to your specific reality.

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Proven expertise

Years of experience implementing CRM and connecting it to the rest of your stack.

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Total commitment

Your success is ours. We work side by side in every milestone.

CRM Services

End-to-end capabilities to implement, extend, and keep your CRM running at full capacity—open source or otherwise.

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Implementation & Migration

From greenfield deployments to migrations from other CRMs—configured for your processes, not the other way around.

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Custom Development

Modules, workflows, and exclusive features adapted to how your business actually sells and operates.

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Integrations

Connect messaging, email, calendars, ERP, and third-party tools so your CRM becomes the hub of operations.

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Support & Optimization

Ongoing technical support, performance tuning, and security hardening for critical environments.

Technology Capabilities

Beyond the CRM core, we build and connect the channels and systems your business already depends on.

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Web Development

Portals, landing pages, and web apps that feed leads and self-service straight into your CRM.

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Mobile Apps

Field and sales apps so your team updates opportunities and customers from anywhere.

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Desktop Solutions

Desktop tooling for operations teams that need speed and offline-friendly workflows.

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SAP & ERP Integrations

Bridge CRM with SAP and other ERPs—orders, inventory, and customer data in sync.

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Call Center & Omnichannel

Contact center integrations so every call and conversation lands in context inside the CRM.

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Platform Integrations

APIs, messaging, email, calendars, and third-party platforms wired into your daily processes.

CRM Platforms

We implement and support CRM stacks across open source and enterprise options. Vtiger is one of our primary specializations.

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Vtiger CRM

Deep expertise in Vtiger: implementation, plugins, OAuth mail, WhatsApp, Outlook sync, and long-term support.

Open source

Open Source CRM

Implementation and customization for open source platforms such as SuiteCRM when they fit your roadmap.

Enterprise

Other CRM Platforms

Implementation and integration work across other CRM platforms when your business and stack require it.

Integration Catalog

Verified integrations that connect your CRM to the channels and tools your team uses every day.

WhatsApp Integration

WhatsApp Integration

Send and receive WhatsApp messages directly from CRM using official API and integrated clients (Evolution API + CodeChat).

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Outlook Synchronization

Outlook Synchronization

Sync your calendar events with Outlook in real-time, bi-directionally, via secured OAuth 2.0 authentication.

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OAuth2 Mailscanner

OAuth2 Mailscanner

Securely connect and synchronize your emails using the Mailscanner with robust OAuth 2.0 authentication.

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Practical Scenarios

Typical ways we combine CRM with technology to solve real business problems.

Sales + WhatsApp / Mobile

Situation

Leads arrive on WhatsApp and get lost in personal chats.

What we do

We connect messaging and mobile workflows into the CRM pipeline.

Business result

Every conversation becomes a tracked opportunity your team can close.

Call Center + CRM

Situation

Agents answer without customer history or open tickets.

What we do

We integrate the contact center so the agent screen pulls live CRM context.

Business result

Shorter calls, better first-contact resolution, happier customers.

SAP / ERP + Sales

Situation

Sales quotes without reliable stock or order status.

What we do

We sync ERP data into CRM so reps see inventory and orders in real time.

Business result

Accurate quotes, fewer cancellations, and aligned operations.

Web Portal + Pipeline

Situation

Website forms and requests never reach the right owner.

What we do

We build or connect web channels that create CRM records automatically.

Business result

Faster follow-up and a measurable path from visit to opportunity.

Ready to transform your CRM?

Schedule a free consultation and discover how we can help you implement, integrate, and extend your CRM across the systems your business already uses.